Device nameplate decoder. Your device first aid. Free.

For manufacturers

SmartDecoder can help you in many many ways...
You can use it as a paid service (shared platform) or a standalone system (private platform). See pricing.

End users of your devices, installers and service technicians can use SmartDecoder for free.

Here are some use scenarios for you:

You want to collect information (e.g. geolocation) on the installed base of your products
You need to shorten service request handling time
You want to create a digital inventory of products owned by your customer and download it in xlsx format
You want to create a new direct sales channel of materials, spare parts and products
You are interested in a new direct marketing channel
You want to replace some of your competitor's products
You want to be perceived as an innovative company offering AI tools for your customers

Pricing

SmartDecoder is free for device users, installers and service partners.
They can use it in multiple use cases but in each case the device nameplate is scanned and the device record is created in the database.
As a manufacturer you can access the data on the shared platform ecosystem or buy your own standalone system (a private platform).

Subscription options:

199 EUR per month

For companies that want to utilize the power of crowd sourcing and are interested mostly on data related to the installed devices.

Access to all unrestricted devices scanned within the subscription period and identified as produced by your company
Access to manufacturer dashboard
Access to geolocation data (if available)
XLSX export function
Platform type: shared

+99 EUR per month

For companies that want to open a new sales & marketing channels to reach their products end users directly.

The visual advertisement with the link to the defined URL address is presented on the device page
Buttons for buying a new product and spare parts are active
The link to your company web shop can be presented
Data access subscription required
Platform type: shared

+99 EUR per month

For companies that want to increase the efficiency of their service activities.

End users can instantly share the device data with your company if product details identification is needed
End users can use "Service request" button
Data access subscription required
Platform type: shared

For companies that want to run their own ecosystem integrating products users, installers and service partners.

All options available on the shared platform
Custom branding possibilities (web, iOS & android apps)
Corporate systems integration options
Platform type: private (separated environment)

Test it yourself!

The tool is available as a website and as a native app for iOS and Android.

No registration required.

SmartDecoder application:

https://smartdecoder.eu/